专升本英语写作第2课

专升本英语写作第2课

Directions: Write a letter of complaint in at least 100 words according to the following requirements.

假设你是李明，最近参加了某旅行社（travel agency）组织的一次旅游，但你对此旅行很不满意。请你向客服（customer service）写一封投诉信，阐述投诉的原因（如酒店、饮食、交通及费用等）并提出你期待的解决办法。

【参考范文】

Dear Customer Service,

My name is Li Ming and I am a customer of your travel agency. I'm writing to express my dissatisfaction with the service of your travel agency during my recent travel.

First of all, during the trip the tour guide took us to many different places to do the shopping, which wasted too much of our money and time. In addition, most of us thought that the guide was not competent enough because he knew little about the tourist spots. What was worse, the food served to us was of poor quality and the hotel accommodation was rather awful. Finally, the provided transportation was not convenient at all, wasting a lot of our time.

I hope that you can take all the above complaints seriously and make up for our losses. Moreover, it's high time that you should take some measures to improve your service.

Yours sincerely,

Li Ming